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FAQs

How do I Book?

This year our Elves have made it super easy.

 

Head here for a home visit. 

Head here for a Santa Session! 

Once you’ve paid, you’ll receive a confirmation email and that’s it, we’ll see you at Christmas!

 

What if you’re not in my area?

Please continue to fill in the form and let us know where you are! Every year Santa sends more elves, and if we know your city wants Visits, we’ll make sure they come and see you!

 

What if you’re sold out of visits in my area?

We have a waiting list and will contact families as slots open. So please do continue to fill out the form!

 

What ingredients are in the Candy Cones?

You can find the ingredients list here.

 

How Much is a Visit?

Visits are just £19.50 per house! (Up to 2 children.)

 

What’s included in my visit?

With your visit, you will get…

  • 1 x Elf&Elf activity book! (More can be purchased for £1.50)

  • 4 FREE ebooks

  • 2 elves come to your house

  • Read your child’s names from the Nice List

  • Sweet bag for each child!

  • Spread some Christmas Magic

  • Delivery of your child’s letter to Santa!

  • Letter to Santa Template

What’s included in my Breakfast with Santa?

With your session, you will get…

  • 1 x Elf&Elf activity book! (More can be purchased for £1.50)

  • Homemade American-style pancakes, maple syrup & fruit medley!

  • 1 KIDS hot ChocolatE OR HOT DRINK

  • 1 elf&elf activity book*

  • 1 kids toy*

  • 60 minutes of fun with Santa and his elves!

*Not included with Adult Ticket.

How do I upgrade my Breakfast package?

When filling out your booking form you will be asked if you would like to upgrade your package. Select which package you would like here and if we have availability for your session we will be in touch!

I need to amend or change my booking, how do I do that?

Amendments cannot be made to bookings after the 14th of November, if it is before this date, please contact us.

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