FAQs

How do I Book?

This year our Elves have made it super easy. Head to here and fill in the forms, once you’ve paid, you’ll receive a confirmation email and that’s it, we’ll see you at Christmas!

 

What if you’re not in my area?

Please do continue to fill in the form and let us know where you are! Every year Santa sends more elves, and if we know your city wants Visits, we’ll make sure they come and see you!

 

What if you’re sold out of visits in my area?

We have a waiting list and will contact families as slots open. So please do continue to fill out the form!

 

What ingredients are in the Candy Cones?

You can find the ingredients list here.

 

How Much is a Visit?

Visits are just £18.50 per house! (Up to 2 children.)

 

What’s included in my visit?

With your visit, you will get…

  • 1 x 16-page activity books! (More can be purchased for £1)

  • 2 FREE ebooks

  • Two elves come to your house

  • Read your child’s names from the Nice List

  • Sweet bag for each child!

  • Spread some Christmas Magic

  • Delivery your child’s letter to Santa!

  • Letter to Santa Template

I need to amend or change my booking, how do I do that?

Please contact us here with your request and our elves will get back to you! Please make sure you include your house number and postcode when getting in touch!